Client Guidelines | Serene Escape 

Getting Started
To maintain the personalized and safe nature of a mobile practice, Serene Escape operates within a trusted client network.

Consultation & Booking Process
All appointments begin with a consultation request. Submissions are reviewed thoroughly prior to approval. Once approved, you will receive an email with next steps, including deposit details, intake/consent forms, and scheduling options.

Signature Wellness Session (Group of 4) is designed for small gatherings, home spa days, or wellness retreats. This package includes:

Professional Supplies

Deposit & Payment Policy

Mobile Service Requirements

To ensure the best possible experience, we ask that you provide:

Mobile Service Security
For the safety of both client and therapist, a professional GPS check in protocol is required for all appointments. Location data is shared with an administrative contact to verify arrival and departure times. 

Draping & Professionalism

Cancellation & Rescheduling Policy
A minimum of 24-hour notice is required for any cancellations or rescheduling requests.
Late cancellations may result in forfeiture of your deposit.

Thank you for choosing Serene Escape